Zayed International Voted ‘Best Airport at Arrivals Globally’

Zayed International Airport has been honoured with the title of ‘Best Arrival Airport Globally’ by the Airports Council International during the 2023 Airport Service Quality (ASQ) Awards.

The awards recognize airport excellence in customer experience, with over 600,000 global passengers participating in surveys for the 2023 edition. Zayed International Airport emerged as the winner among 400 airports worldwide.

“Receiving accolades is always gratifying, but there's a distinct honour in being chosen by the passengers,” Elena Sorlini, Managing Director & Chief Executive Officer, shares with SceneTraveller. “Winning this award means so much to the whole team at Zayed International Airport, who continually work hard to ensure that the passenger is at the heart of everything we do.”

Since November 2023, passengers at Zayed International Airport have enjoyed the benefits of the new state-of-the-art terminal. This upgrade has not only expanded the airport's operational capacity but also introduced world-class facilities for passengers and aviation operators, enhancing Abu Dhabi's appeal as a premier destination.